Shipping & Returns

Shipping & Delivery

Savon Furniture delivers from our showroom at 4256 S Mooney Blvd, Visalia, CA.

Where we deliver

We deliver to Visalia, Tulare County and the surrounding areas. For addresses farther away, please contact us. Delivery may be possible through third-party shipping at that carrier's cost.

Delivery cost

Local delivery: $99 flat fee
Setup: $99

Delivery time

Delivery usually takes 1–2 weeks after your order is placed, even when the item is in stock. During busy periods it can take up to 3 weeks.

Returns & Refunds

Do we accept returns?

Yes. You have 30 days after you receive your item to request a return, so the return window always starts after delivery.

Eligibility

Items must be in the same condition you received them, unused, and in their original packaging, with your receipt or proof of purchase. Special orders, sale items and gift cards cannot be returned.

How to start a return

Email furniture@usa.com with your order details. Items sent back without first requesting a return will not be accepted.
If your return is accepted, we will send you instructions on how and where to return the item.

Damaged or wrong items

Please inspect your order when it arrives and contact us right away if an item is defective, damaged or not what you ordered, so we can make it right.

Exchanges

Return the item you have, and once the return is accepted, place a new order for the item you want.

Refunds and processing time

Once we receive and inspect your return, we will let you know whether your refund is approved. Approved refunds go back to your original payment method. Your bank or card company may take additional time to post the refund.

Full policy: Refund Policy